Privacy Policy

Sonix Corporation (hereinafter referred to as “Sonix”, “we”, “us”, or “our”) recognizes the importance of protecting personal information provided by our customers and is committed to appropriately collecting, using, and managing such information. This Privacy Policy describes how we collect and handle personal information.

Last updated: August 20, 2026.

About Sonix

Sonix Corporation is a Vietnam-headquartered technology company providing custom software development, IT outsourcing, business system implementation, and IT consulting services, including Salesforce and Odoo solutions.

Through our website, we provide information about our services, solutions, and business activities, and receive inquiries and consultation requests from customers and business partners.

We are committed to providing a safe and reliable online environment and to continuously maintaining appropriate practices for the protection and management of personal information.

Information We Collect

We collect information to appropriately provide our services, respond to inquiries and requests, improve our website and services, and conduct our business activities.

Some information is provided directly by you, such as when you submit an inquiry through our contact form, request information, contact us regarding our services or support, or comment on our articles.

We may also automatically collect certain information through technologies such as cookies, including website usage and access information.

The information we collect may include the following:

Name and Contact Information. Your name, company name, department, position, business email address, telephone number, and other contact information necessary to respond to inquiries or provide our services.

Demographic Information. Information such as your country or region of residence and preferred language.

Website Usage Information. Information regarding your use of our website, such as pages viewed, access dates and times, usage information, and information collected through cookies and similar technologies.

How We Use the Information We Collect

We use the information we collect for the following purposes:

  • Responding to inquiries, consultations, and service requests
  • Providing information about our products, services, and solutions
  • Providing, operating, and improving our services and developing new services
  • Sending information about our services, newsletters, email communications, and other relevant information
  • Analyzing website usage and improving the user experience
  • Conducting our business operations, maintaining internal records, and communicating with customers and business partners
  • Complying with applicable laws and regulations

Disclosure of Information to Third Parties

We do not provide your personal information to third parties without your consent, except where permitted or required by applicable laws and regulations.

However, we may entrust the handling of personal information to trusted third-party service providers when necessary for the operation of our website, provision of systems, execution of business activities, or delivery of our services. In such cases, we take appropriate measures to ensure that these service providers properly manage and protect personal information.

We may also disclose information when necessary to comply with applicable laws and regulations, protect our rights, property, or safety, or protect the rights, property, or safety of third parties.

Information that has been anonymized or aggregated so that individuals cannot be identified may be used or provided to third parties for service improvement, marketing, advertising, or other legitimate purposes.

COOKIES & SIMILAR TECHNOLOGIES

We use cookies and similar technologies to provide our website and online services appropriately and to understand and analyze how our website is used.

Cookies are small text files stored on your device when you visit a website. Cookies may contain information used to identify your device and information about your use of the website.

We use cookies and similar technologies for the following purposes:

  • Security. We use cookies to detect and prevent unauthorized access, misuse, and other fraudulent activities on our website and services.
  • Storing Information You Provide. We may use cookies to remember information you enter through contact forms and other features, making it easier to use our website in the future.

We may also use cookies and similar technologies to analyze website traffic and usage and to improve our website and services.

Management of Personal Information and Individual Requests

We take appropriate security measures to protect the personal information we hold against risks such as leakage, loss, alteration, unauthorized access, and other forms of misuse.

If you request information about the handling of your personal information or submit a request concerning your personal information, we will appropriately respond in accordance with applicable laws and our procedures after completing any necessary identity verification.

  • Deletion of Personal Information: You may request the deletion of personal information held by us.
  • Correction or Update of Personal Information: If your personal information is inaccurate, you may request its correction, update, or modification.
  • Restriction or Suspension of Use: Where permitted by applicable laws, you may request the restriction, suspension, or deletion of your personal information.
  • Access to Personal Information: You may request access to the personal information we hold about you.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary due to changes in applicable laws and regulations, changes to our business activities, improvements to our services, or other circumstances.

When we make changes to this Privacy Policy, we will publish the updated version on this page. For material changes, we may also provide notice through our website or other appropriate means.

Contact Us

If you have any questions, concerns, complaints, requests for access to personal information, or other inquiries regarding the handling of personal information, please contact us at the following email address.

info@sonix.com.vn

We will generally respond to inquiries within 48 hours.